Frequently Asked Questions
Everything you need to know about clean beauty and your orders.
What makes Well People products 'clean'?
Our products are formulated without parabens, phthalates, talc, and synthetic fragrances. We are EWG Verified and Leaping Bunny certified, ensuring every ingredient meets the highest standards of safety and ethics.
Do you offer free shipping?
Yes, we offer free standard shipping on all domestic orders over $35. For orders below this threshold, a flat-rate shipping fee will be applied at checkout.
What is your return policy?
We want you to love your glow. If you are not completely satisfied, you can return your products within 30 days of purchase for a full refund, minus the cost of return shipping.
Are your products vegan and cruelty-free?
Absolutely. Well People is 100% cruelty-free and we never test on animals. The majority of our lineup is vegan; please check the specific product pages for the vegan icon.
How can I track my order?
Once your order ships, you will receive an email confirmation with a tracking number. You can use this number on our website or the carrier's portal to see real-time updates.
Do you ship internationally?
Currently, we only ship within the United States and to select U.S. territories. We are working hard to bring our clean beauty essentials to more countries in the near future.